Introduction

Welcome to Solidini. This Privacy Policy outlines how we handle any information collected through the use of our Easy SLA as an add-on for Jira. We are committed to protecting your privacy and ensuring that your personal information is secure.

Information We Collect

• Personal Information: We do not collect any personal data
• Usage Data: We may collect information on how the Service is accessed and used. This may include details such as your IP address, browser type, browser version, pages visited, the time and date of your visit, and other diagnostic data.

Use of Collected Information

• To Provide and Maintain the Service: We use the information to operate and improve the functionality of the Service.
• To Improve the Service: Usage data helps us understand how users interact with the Service, allowing us to enhance user experience.

Data Storage, sharing and Disclosure

SLA rules defined by the user and datetimes for status transitions are stored within our system.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of the data being processed. Easy SLA is built on the Atlassian Forge platform and we make use of the built in security measures from the platform.

Data Storage Policy

Data is stored securely using industry-standard encryption methods. Non-personal data such as usage statistics and diagnostic information are stored in secure servers with restricted access to authorized personnel only. Data is stored on the Atlassian Forge platform and storage is handled as outlined for the Atlassian Forge platform.

Data Retention Policy

Data is stored on the Atlassian Forge platform and data retention is standard as outlined for the Forge platform.

Data Archival/Removal Policy

Data is stored on the Atlassian Forge platform and data archival is standard as outlined for the Forge platform. Users can request the removal of their data by contacting us at info@solidini.com, and we will respond to such requests within 30 days.

User Rights

We do not collect any personal information. In case any sensitive data was entered by error, you have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us at info@solidini.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Effective Date: This Privacy Policy is effective as of 28 January 2024.

Last updated: This Privacy Policy was last updated 28 January 2024.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@solidini.com

Thank you for using Solidini Slack add-ons. We are committed to protecting your privacy and ensuring the security of your data.